We want you to get the care you deserve.
How we designed the Seamless Health Indemnity Plan
We start with our Concierge service
Any time Seamless Health members have a health issue, they can simply pick up the phone and connect through the Seamless app. If a prescription is needed, that is part of the plan as well. If a doctor’s visit is called for, the concierge will find the doctor and make the appointment.
A concierge model gives our members someone to call when they’re ill, injured, want to address a health issue or have a question concerning their benefits. The concierge takes charge of getting them exactly the care they need when they need it.
Why our model works
Access to care helps members get timely treatment for illnesses, reducing the potential costs of worsening illnesses as well as emergency room visits. Unnecessary ER visits cost $32 billion a year. A trip to the ER is on average 12 times more costly than being treated at a physician’s office. By offering patients easier access and integrating other aspects of their care—including prescriptions, claim management, and other services—members will experience better care, which often ends up being less expensive care.
Most health plans are inefficient and ineffective
Currently, members in health plans must wade through lists of doctors in different locations, who may or may not have the capacity to see them, often at a time when members are already managing healthcare and other life challenges. Not only are they asked to find the appropriate provider, but they must also identify locations, set up appointments, and then find time to get to those appointments, including any follow-ups.
Having a concierge in place removes these tasks from the member’s plate and eases the way to better care without the barriers. Eliminating these barriers to healthcare will lead to a healthier workforce. Better care can also mean lower-cost care over time, as it can potentially reduce complications that come from delays in addressing pressing healthcare issues.